Your privacy is raa888's priority. This document transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Please read it carefully before using our platform.
raa888 Privacy Commitment Summary
Important Note: This Privacy Policy forms part of the agreement between you and raa888. By using the raa888 platform, you agree to the collection and use of your personal information as described in this document. If you do not agree, please discontinue use of our platform.
Raa888 is an online betting platform serving players in Malaysia. We take your privacy very seriously. This Privacy Policy describes raa888's information handling practices and applies to all personal data collected through the raa888 website at raa888.ws, mobile application (if available), and all related services we offer.
This policy is drawn up in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and international best-practice data protection principles. raa888 acts as a "data processor" as defined under PDPA 2010.
Scope: This Policy applies to all raa888 users, including website visitors, registered players, and VIP members. It covers all data collected online through the raa888 platform.
Raa888 only collects data necessary to deliver a high-quality service to you. The following are the categories of data we collect:
| Data Category | Type of Information | Requirements | Primary Purpose |
|---|---|---|---|
| Identity | Full name, date of birth, ID card number | Mandatory | Age verification & KYC |
| Contact | Phone number, email address | Mandatory | Communication & account security |
| Finance | Bank details, account number, transaction records | Mandatory | Deposits, withdrawals & AML compliance |
| Gaming Activity | Betting history, winnings, losses | Automatic | Risk control & responsible gaming |
| Technical | IP address, device type, web browser, location | Automatic | Security & fraud detection |
| Cookies & Usage | Pages visited, session duration, clicks | Preferences | User experience improvement |
Sensitive Data: raa888 does not collect sensitive data such as health information, religious beliefs, or political affiliations unless required by law and with your explicit consent.
The personal data you provide to raa888 is used solely for legitimate purposes as described below. We do not use your data for any other purpose without obtaining your consent first:
Raa888 does not sell, rent, or trade your personal data. However, under the following limited circumstances, we may share your data with trusted third parties:
All third parties who receive your personal data from raa888 are bound by strict data processing agreements and are required to protect your data to the same high standards upheld by raa888 itself.
Raa888 continually invests in the latest security technologies and procedures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:
Raa888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookie | Maintaining login & session security | Until logout | |
| Preference Cookies | Language, display settings, game preferences | 1 year | |
| Analytics Cookies | Website usage statistics (aggregated data) | 2 years | |
| Security Cookies | Fraud detection & suspicious activity monitoring | 30 days |
You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect certain functions of the raa888 platform.
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by raa888. To exercise any of these rights, contact our Privacy Officer at privacy@raa888.ws:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 business days.
If your personal data is inaccurate or outdated, you have the right to request prompt correction. raa888 will update the records within 7 business days.
You may opt out of having your data processed for marketing purposes at any time, without affecting your core services.
Once your account is closed, you may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to receive your personal data in a machine-readable format (JSON/CSV) for the purpose of transferring it to another platform.
If you are dissatisfied with how raa888 has handled your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Raa888 retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. General data retention guidelines are as follows:
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you personally.
In the course of its operations, raa888 may need to transfer your personal data to servers or third parties located outside Malaysia. This applies primarily in the context of global game provider services and cloud computing infrastructure.
In all cases of cross-border data transfers, raa888 ensures that the receiving country or party provides a level of data protection equivalent to or greater than that required under Malaysia's PDPA 2010, through mechanisms such as binding data transfer agreements or recognised data protection certifications.
Note: Although data may be processed outside Malaysia, raa888's commitment and responsibility to your data privacy remain the same regardless of where processing takes place.
Raa888 services are strictly for individuals aged 18 and above. raa888 does not knowingly collect personal data from individuals under the age of 18.
Should raa888 discover that personal data belonging to an underage individual has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered with raa888 are encouraged to contact us at privacy@raa888.ws immediately.
Raa888 has appointed a Data Protection Officer responsible for ensuring compliance with this Privacy Policy and for handling all privacy-related enquiries and complaints.
To submit a formal request regarding your rights (access, correction, deletion), please email privacy@raa888.ws with the subject line "Personal Data Rights Request", along with your full name and raa888 account number.
Raa888 reserves the right to amend this Privacy Policy from time to time to reflect changes in our services, industry standards, or applicable legal requirements. When a material amendment is made, we will:
The current version of this Privacy Policy takes effect from 1 January 2026. Continued use of the raa888 platform after the amendment's effective date will be considered acceptance of the revised terms.
More than just words on paper — this is how raa888 actively protects your privacy every day
All data transmitted between your device and raa888's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's largest banks. This ensures no third party can intercept or read your data in transit.
Raa888's identity verification (KYC) process is designed to protect your sensitive documents. Copies of identity cards and supporting documents are stored in an encrypted environment and accessible only to specifically authorised personnel.
Raa888 only collects data that is strictly necessary to deliver our services. We do not gather excessive information and regularly review the data we retain to ensure it remains relevant.
Raa888 fully complies with Malaysia's Personal Data Protection Act 2010, including all seven data protection principles set out under the Act. We conduct annual PDPA compliance assessments.
In the event of a data breach that may affect your information, raa888 is committed to notifying you within 72 hours of the incident being discovered, in line with industry best practices.
All raa888 staff who handle personal data undergo comprehensive data protection training and are assessed on a regular basis. A culture of privacy is prioritised at every level of the raa888 organisation.
Register with raa888 today and enjoy a safe, enjoyable betting experience with your privacy fully protected. Over 2 million Malaysian players have trusted raa888.
For players aged 18 and above only | Gamble responsibly